Job Title: Front of House/Office Manager

Department: Business Support

Location: London

About us:

Lambert Smith Hampton is a leading and progressive commercial real estate consultancy with a network of offices across the UK and Ireland. As a business we work with investors, developers and occupiers in both the public and private sector.

Our business is split into four different segments covering consultancy, transactional services and operations management along with a specialist housing solutions section.

Key focus of job:

• To provide a professional, proactive and efficient Front of House support and Office Management service to our HQ offices in London which occupies 11,000 sq ft over 2 floors.

Main tasks:

• Offer a full front of house service for a busy, fast-paced Reception area; meeting and greeting colleagues and clients into the office, providing a personable and professional welcome to all.
• Management and coordination of meeting rooms (including set-up and video conferencing)
• Demonstrate ability to build and maintain good relationships both internally and externally, communicating professionally and effectively at all times.
• Ensure smooth running of internal events, booking catering facilities, organising lunches.
• Keep meetings rooms and office area tidy, and ensure the kitchen facilities are fully stocked and clean.
• Act as liaison and main point of contact in respect of the London office to all employees.
• Review and maintain cost effective administration procedures to ensure the smooth running of the office including archiving, stationery, access cards, lockers, post and courier requirements.
• Liaise with Facilities, Contractors and Building Manager regarding maintenance or cleaning issues (air conditioning, heating, toilets, power, lighting etc,) within the office/communal areas.
• Liaise with LSH FM and oversee Health and Safety and Environmental issues for the offices.  [Note: Not necessarily doing the role but comfortable coordinating activities).
• Work alongside existing front of house team
• Any other duties commensurate with this level of post.

Key qualities/qualifications/experience:

• Charismatic team player with excellent interpersonal skills.
• Adaptable and hands-on with a can-do attitude
• High level of written and oral communication skills
• Good IT skills and experience of using MS Word, Excel, Access and PowerPoint.
• Ability to use initiative to resolve problems.
• Good organisational and prioritisation skills

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.